Your privacy matters to us. This Privacy Policy explains exactly what personal data spinwin collects, why we collect it, how we use it, and the rights you have over your information as a player in the Philippines.
Last updated: January 2026
Important Notice: This Privacy Policy ("Policy") describes how spinwin ("spinwin," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("Player," "you," "your") who access or use the spinwin online gaming platform at spinwin.asia. By registering a spinwin account or using the platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
spinwin is committed to protecting the privacy and security of your personal information. We process personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission ("NPC").
This Policy applies to all personal data collected through the spinwin website, mobile platform, customer support channels, and any other touchpoints through which you interact with spinwin. Please read this Policy carefully. If you have questions about how spinwin handles your personal data, contact us at [email protected].
Six core principles that guide how spinwin handles your personal data every day.
spinwin only collects personal data that is strictly necessary for the purposes described in this Policy. We do not collect data speculatively or beyond what is required to operate the platform and comply with our legal obligations.
All personal data held by spinwin is stored on secured servers protected by industry-standard encryption, access controls, and regular security audits. We apply technical and organisational measures proportionate to the sensitivity of the data.
spinwin does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data shared with third parties is limited to what is necessary to deliver our services and is governed by strict data processing agreements.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and object to the processing of your personal data. spinwin provides clear mechanisms to exercise these rights and responds to all valid requests promptly.
spinwin is transparent about what data we collect, why we collect it, and who we share it with. This Policy is written in plain language so that every spinwin player — whether in Manila, Cebu, Davao, or anywhere in the Philippines — can understand it.
spinwin retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised in accordance with our retention schedule.
1.1 The data controller responsible for your personal data is spinwin, the operator of the online gaming platform accessible at spinwin.asia. As data controller, spinwin determines the purposes and means of processing your personal data.
1.2 spinwin has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO at [email protected] with the subject line "Data Protection Officer."
1.3 spinwin processes personal data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission of the Philippines.
2.1 spinwin collects the following categories of personal data from players and prospective players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, regulatory compliance |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud detection, service improvement |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Game integrity, responsible gaming monitoring, dispute resolution |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, quality assurance, dispute resolution |
| Marketing Preferences | Promotional opt-in/opt-out status, preferred communication channels | Sending relevant promotions and updates where consented |
2.2 spinwin does not collect special categories of personal data (such as health data, biometric data, or political opinions) except where strictly required by applicable law and with your explicit consent.
2.3 Where you choose not to provide personal data that spinwin requires to fulfil a legal obligation or to perform our contract with you, spinwin may be unable to open or maintain your account or provide certain services.
3.1 spinwin collects personal data through the following means:
4.1 spinwin processes your personal data for the following purposes:
4.2 spinwin will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or establishing another lawful basis for processing.
5.1 spinwin processes your personal data on the following legal bases under the Data Privacy Act of 2012:
6.1 spinwin does not sell your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
6.2 All third-party service providers who process personal data on behalf of spinwin are required to do so only on spinwin's documented instructions and in compliance with applicable data protection laws. spinwin does not permit third-party service providers to use your personal data for their own purposes.
6.3 Where personal data is transferred outside the Philippines, spinwin ensures that appropriate safeguards are in place in accordance with the Data Privacy Act and NPC regulations, including the use of standard contractual clauses or equivalent protections.
7.1 spinwin retains personal data for as long as your spinwin account is active and for such additional period as is required to fulfil the purposes described in this Policy or to comply with applicable legal obligations.
7.2 In general, spinwin applies the following retention periods:
7.3 When personal data is no longer required, spinwin will securely delete or anonymise it in accordance with our data disposal procedures.
8.1 spinwin implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, spinwin will notify the National Privacy Commission and, where required, affected players in accordance with the timelines prescribed by the Data Privacy Act and NPC regulations.
8.3 While spinwin takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your spinwin login credentials confidential and for notifying spinwin immediately if you suspect any unauthorised access to your account.
9.1 spinwin uses cookies and similar tracking technologies on the spinwin platform to enhance your experience, maintain session security, and gather analytics data. The types of cookies spinwin uses include:
9.2 You may control non-essential cookies through your browser settings or through the cookie preference centre available on the spinwin platform. Please note that disabling certain cookies may affect the functionality of the platform.
10.1 Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by spinwin:
10.2 To exercise any of the above rights, please contact spinwin's Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." spinwin will respond to all valid requests within fifteen (15) calendar days of receipt, or within such extended period as permitted by applicable law.
10.3 spinwin may need to verify your identity before processing a data subject rights request. We will not charge a fee for handling your request unless the request is manifestly unfounded or excessive.
11.1 The spinwin platform is strictly intended for individuals who are at least twenty-one (21) years of age. spinwin does not knowingly collect personal data from individuals under the age of 21.
11.2 If spinwin becomes aware that personal data has been collected from an individual under the age of 21, spinwin will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered a spinwin account, please contact us immediately at [email protected].
Age Restriction: spinwin strictly enforces the 21+ age requirement in accordance with Philippine gaming regulations. Age verification is conducted as part of the KYC process for all new accounts.
12.1 spinwin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision will be indicated at the top of this page.
12.2 Where changes to this Policy are material, spinwin will notify registered players via email or platform notification prior to the changes taking effect. Your continued use of the spinwin platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
12.3 We encourage you to review this Policy periodically to stay informed about how spinwin protects your personal data.
13.1 If you have any questions, concerns, or complaints about this Privacy Policy or spinwin's data processing practices, please contact our Data Protection Officer:
Data Protection Officer – spinwin
Email: [email protected]
Please use the subject line: "Privacy Policy Enquiry" or "Data Subject Rights Request"
13.2 If you are not satisfied with spinwin's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.
13.3 spinwin takes all privacy complaints seriously and will investigate and respond to all valid complaints in accordance with the timelines prescribed by the Data Privacy Act and NPC regulations.
Play with confidence knowing spinwin protects your personal information with industry-leading security. Join thousands of Filipino players on the platform built with your privacy in mind.
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